Meet Cobalt.
Business updates and approved actions, by chat.
Cobalt is the Saffron Concierge. Bring revenue, order, and inventory updates into Telegram, Slack, or Teams. Ask questions in plain English and review proposed actions in the same conversation. Available actions depend on your connected tools and permissions.
Add to SlackThe next step explains how to connect your store. Review access before connecting an account.
⚠️ Important: Concierge uses AI (large language models) which may occasionally generate inaccurate responses. Always verify critical data before acting on it. Privacy Policy
Sample conversation. Cobalt is not live on this page.
Cobalt asks before she acts
Agree which tasks can run, which need approval, and who can approve them before connecting the workflow.
Nothing consequential, unasked
Refunds, payments, discounts, public posts: Cobalt drafts and asks first. You approve inline; she executes. Routine actions also depend on the permissions agreed for your setup.
You set her authority
Dial it from “ask me about everything” to “handle the small things on your own.” Her latitude is yours to widen or tighten, any time.
Everything is logged
Review the record of connected workflow actions: what was requested, what happened, and what needs attention. Confirm the required logging and retention during setup.
Least-privilege by design
Review the permissions requested for each connected service. Access and the way to revoke it depend on that service and your setup.
A clearer view of the work
Get useful updates in a chat app your team already uses. Cobalt assists with information and workflows; your team remains responsible for important decisions.
Keeps an eye on the numbers
Every morning, before you're up, she has revenue, orders, stock, disputes, and traffic summarized, with what changed overnight and what's worth your attention.
Answers questions about connected data
“How did we do yesterday?” “Which orders need attention?” Ask about the sources connected to your workspace, and check critical figures against those sources.
Acts on your say-so
Refunds, discount codes, restock orders, a post to social: approved with a tap and executed on the spot. No app-switching, no dashboards, no logins.
Flags what matters
A chargeback, a stockout, an unusual spike in traffic: she surfaces it the moment it happens, prioritized so you see the signal and not the noise.
Scans your SharePoint
Sees new referral documents land, spots expiring credentials, flags policy changes, then pushes a card into Teams before you open a single dashboard.
Spots the trend
Not just data: judgment. She reads the pattern, names the anomaly, and tells you what it means for the week ahead before it becomes a problem.
Bring connected brands together
One view across all your stores, with per-store detail on demand. “How did all my brands do this week?” One question, one answer, every brand.
Explore the fit for your business
Cobalt cut her teeth on e-commerce: revenue, orders, restocks. But the job is the same in any business: watch the numbers, answer the questions, act on your call.
Bookings & receivables, watched
Morning pulse on new bookings, utilization, and overdue invoices. “Who hasn't paid?” Answered. Send the reminder on your say-so.
Retainers & margins, in view
Client retainers, deliverables due, and where hours are running hot. She flags the account slipping before the month closes.
Schedule & no-shows, handled
Appointments booked, no-show risk, receivables outstanding. Ask about tomorrow's day; approve the follow-ups she drafts.
Referrals, scheduling & compliance, on watch
Morning pulse on new referrals, unfilled shifts, and recert deadlines. Cobalt scans your SharePoint libraries and pushes alerts straight into Teams, no WellSky dashboard login needed.
MRR & churn, on watch
New MRR, trials converting, and the accounts at risk. She names the churn signal early. You decide the save play.
These are examples of possible workflows, not client results. Each setup needs a fit check. Healthcare and other regulated uses need a specific data, access, and compliance review.
Connects to your stack
Review the tools below as connection options. Compatibility, permissions, and any migration work are confirmed for your setup.
Priced by scale, not by seat
Every channel included on every tier. Cancel at will, no setup fees.
Founder-led
- One Shopify storefront
- Stripe integration
- One channel: Telegram, Slack, or Teams
- A daily morning pulse
- Plain-English questions about connected data
- Stock and dispute alerts
- Priority email and chat support
Scaling brand
- Up to three Shopify storefronts
- Stripe and Google Analytics
- All three channels included
- Trend detection and proactive insight
- Inline actions: refunds, posts, and more
- Custom alert thresholds
- A weekly performance report
Multi-brand / agency
- Unlimited storefronts and brands
- Data connectors agreed for your scope
- All channels, unlimited seats
- Bespoke tuning to your business
- A fully white-labeled concierge
- Team access with role-based controls
- API access and webhooks
- Dedicated support with an SLA
Review the inclusions above with us before choosing a tier. Confirm required connections, approval rules, support, and any additional setup work.
Where does work get stuck?
Answer a few questions in the Assay to explore estimated priorities. A name and email are required for the full written brief.
Free to start · estimates, not a financial audit
Your business, now on a first-name basis
Review the connection process, the access it requests, and the first briefing. If your workflow needs custom connections, discuss the setup with us first.
Review store connection →